Privacy Policy - ChatKeepsake

                TL;DR: We do not collect any personal data. Period. Your messages stay completely private on your device. We only collect minimal, anonymous technical data (like "PDF export completed") to help us improve the app. We never access your message content, contacts, or anything that could identify you. No account needed, no tracking.
            

Our Privacy Commitment

ChatKeepsake is built with privacy as the top priority. Your messages are personal and private, and we believe they should stay that way. This privacy policy explains our approach in detail.

Information We DO NOT Collect

ChatKeepsake does not collect, store, transmit, or have access to:

Your messages or message content
Contact information or phone numbers
Photos, videos, or attachments from your conversations
Names, email addresses, or any personally identifiable information
Device serial numbers or hardware identifiers
Location data
IP addresses (anonymized by Google Analytics)

How ChatKeepsake Works

ChatKeepsake operates entirely on your local Mac computer. When you use the app:

The app reads your Messages database directly from your Mac's local storage
All processing happens locally on your computer
Exported files (PDF or CSV) are saved to locations you choose on your Mac
No data is ever sent to external servers or third parties
The app does not require or use an internet connection
No account creation or login is required

Permissions Required

ChatKeepsake requires the following macOS permissions to function:

Full Disk Access: Required to read the Messages database located in your Mac's Library folder. This permission is only used to access the chat.db file.
Contacts (Optional): If granted, allows the app to display contact names instead of phone numbers. This is entirely optional and all lookups are done locally on your device.

These permissions only grant access to your local files. No data is transmitted outside your Mac.

In-App Purchases

ChatKeepsake offers an optional one-time purchase for Pro features. This purchase is handled entirely by Apple through the App Store:

All payment processing is done by Apple
We do not have access to your payment information
We only receive confirmation that the purchase was made (via Apple's StoreKit framework)
Apple's privacy policy governs payment data: apple.com/legal/privacy

Exported Files

When you export conversations to PDF or CSV:

Files are saved only to locations you explicitly choose on your Mac
You have complete control over these files
ChatKeepsake does not access, modify, or track these files after creation
You are responsible for the security and privacy of exported files

Support Emails

If you use the "Email Logs to Support" feature to contact us for help:

Log files contain only technical debugging information (app version, macOS version, error messages)
Logs do NOT contain message content, contact information, or personal data
You can review log contents before sending
Emails are sent through your default mail client
Support emails are used only to help resolve technical issues
We delete support emails after issues are resolved

Analytics and App Health

We do not collect any personal data. To improve ChatKeepsake and fix bugs, we collect only minimal, anonymous technical data. This helps us understand which features need improvement and identify crashes. Here's exactly what we collect and why:

What we collect (all anonymous, no personal data):

App version and platform (macOS/Windows) — so we know which versions have issues
Feature usage events (e.g., "PDF export completed") — so we know which features to improve
Aggregate counts (e.g., number of messages exported) — so we can optimize performance
Crash reports with technical stack traces — so we can fix bugs

What we absolutely DO NOT collect:

Message content or conversation data — never
Contact names, phone numbers, or email addresses — never
Your name, location, or any personally identifiable information — never
Device identifiers that could track you across apps — never
IP addresses — anonymized, we cannot see them

Each app installation generates a random anonymous session identifier. This identifier is not linked to your identity in any way — it simply helps us count unique app sessions. We have no way to know who you are or connect this data to you personally.

Why we collect this data: We're a small team and this anonymous data is essential for us to understand how people use ChatKeepsake and where we need to focus our improvement efforts. Without it, we'd be building features blindly. We've designed our analytics to collect the absolute minimum needed to improve the product — nothing more.

Third-Party Services

ChatKeepsake uses the following third-party services. None of these services receive any of your personal data or message content:

Vitalytics: Anonymous app health monitoring and crash reporting — no personal data collected
Google Analytics: Anonymous usage analytics with IP anonymization enabled (Privacy Policy)
Gumroad: License verification and payment processing (Privacy Policy)
Sparkle (macOS): Auto-update framework (checks for updates only, no data collected)

Data Security

Since ChatKeepsake operates entirely offline and locally:

Your data never leaves your Mac
There are no servers to be breached
No data in transit to be intercepted
Your Mac's built-in security features protect your data

Children's Privacy

ChatKeepsake does not knowingly collect any information from anyone, including children. The app is rated 4+ and suitable for all ages.

Changes to This Policy

We may update this privacy policy from time to time. Any changes will be posted on this page with an updated "Last Updated" date. Since we don't collect your information, we have no way to notify you directly of changes.

Your Rights

Since we don't collect any of your data, there is no data to:

Request access to
Request deletion of
Request correction of
Request portability of

All of your data remains exclusively on your Mac under your control.

International Users

ChatKeepsake can be used anywhere in the world. Since all processing happens locally on your Mac, there are no cross-border data transfers or jurisdiction concerns.

Contact Us

If you have questions about this privacy policy or ChatKeepsake's privacy practices, please contact us:

Email: support@chatkeepsake.com
Developer: Ryan Gaudet

Compliance

This privacy policy is designed to comply with:

General Data Protection Regulation (GDPR)
California Consumer Privacy Act (CCPA)
Canada's Personal Information Protection and Electronic Documents Act (PIPEDA)
Apple App Store privacy requirements

Since we don't collect any personal data, compliance is straightforward: we have nothing to protect because we have nothing to collect.

                Bottom Line: We do not collect any personal data. ChatKeepsake is designed to be completely private. Your messages stay on your device. The only data we collect is anonymous technical information to help us improve the app — things like "a PDF export was completed" or "the app crashed." We have no way to know who you are, what your messages say, or anything personal about you. Your privacy is guaranteed by design, not just by policy.
            